Menzgold Ghana has announced a new round of client validation to help consumers whose money have been frozen complete payments.
The corporation told its clients in a letter dated August 18, 2023, that this validation is required following the initial evaluations, which revealed that a considerable percentage of claims contained inadmissible breaches, rendering them invalid.
“As stated in our August 8th release, Menzgold has successfully and finally completed the validations of the transaction supporting documents presented for vetting by Customers.” Unfortunately, it was determined that more than sixty percent (60%) of the claims contained inadmissible breaches that rendered the claims void.”
Customers who want to access their locked-up funds must go through the Menzgold Digital Verification Access Card process, which is meant to verify transactions and validate claims.
The Menzgold Digital Verification Access Card will be available for purchase at approved Payboy Agents for GH650 each, according to the statement.
Customers will be able to use this card to verify the status of their transaction validation between August 10, 2023 and September 14, 2023. Customers will also be expected to upload original colored soft copies of supporting papers for their transactions.
“To this end, and as part of our final due diligence procedures, we urge all Customers who believe they have legitimate indebted transactions claims, to check the status of their transactions by purchasing the Menzgold Digital Verification Access Card at GH650 each. from any authorized Payboy Agent to verify their transactions validation status from the 10th August, 2023 to the 14th September, 2023, and, to upload original coloured soft copies of their transactions support documents.
Menzgold is unable to provide a free verification service, as we were able to do for the validation exercise, because we have made the commitment to use every resource at our disposal to pay off the debt (liability) owed by our company.
“Please be advised that the most crucial due diligence requirement is this final exercise.
The statement said, “Customers who fail to comply with this process risk forfeiture of their alleged claims since their right to claim would have been waived by the failure on their side to satisfy their obligation.